Bani Khidrah · Madinah, Saudi Arabia

Pullman Zamzam Madina

5-Star Luxury Adjacent to the Prophet's Mosque

Experience unparalleled five-star hospitality at Pullman Zamzam Madina, positioned directly beside Al-Masjid an-Nabawi with panoramic views of the Haram and the Green Dome. Featuring 835 rooms and suites, six dining venues, and a multilingual concierge team, the hotel is the definitive choice for pilgrims seeking refined comfort during their spiritual journey in Madinah.
5-Star Luxury Adjacent to Prophet's Mosque Licensed – Reg. 10001808 6 Dining Venues
Pullman Zamzam Madina – Exterior View

Book Pullman Zamzam Madina

From GBP 120 / night

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About the Hotel

Pullman Zamzam Madina

Pullman Zamzam Madina stands as one of the most distinguished addresses in the holy city, directly adjacent to Al-Masjid an-Nabawi and close to the Al Salam Gate. The hotel's Islamic architectural elements and traditional Arabian décor create a meaningful connection to the sacred surroundings, while 835 rooms and suites — many with views of the Haram, Green Dome, or Mount Uhud — cater to every pilgrim's preference.

Property Registration Number
10001808
Also Known As
Pullman Zamzam Madina Hotel Medina, Pullman Zamzam Madina Hotel, Pullman Zamzam Madina Medina, Pullman Zamzam Madina, Pullman Zamzam Madina Al Madinah/Medina, Pullman Zamzam Madina Hotel, Pullman Zamzam Madina Madinah, Pullman Zamzam Madina Hotel Madinah

Official Rating — This property has been awarded its official star rating by the Saudi Ministry of Tourism. Verify on the Ministry of Tourism

15
Room Types
5 Star
Star Rating
Adjacent to Prophet's Mosque
Distance
9.1 for Couples
Guest Rating
Pullman Zamzam Madina overview

Room Choices at Pullman Zamzam Madina

Elegant rooms and suites designed for pilgrims and discerning travellers

Classic Room, 3 Single Beds (Without view) at Pullman Zamzam Madina

Classic Room, 3 Single Beds (Without view)

3 Single Beds Up to 3 35 sq m

A refined 35 sq m Classic Room with three single beds, offering a tranquil retreat within steps of the Prophet's Mosque.

Air ConditioningLED TV with Cable ChannelsPremium Bedding
Superior Room, City View (4 Twin Beds) at Pullman Zamzam Madina

Superior Room, City View (4 Twin Beds)

4 Single Beds Up to 4 35 sq m

A spacious 35 sq m Superior Room with four twin beds and sweeping city views, ideal for pilgrim groups visiting Madinah.

Air ConditioningLED TV with Cable ChannelsPremium Bedding
Deluxe Room, 1 King Bed (Panoramic Haram View) at Pullman Zamzam Madina

Deluxe Room, 1 King Bed (Panoramic Haram View)

1 King Bed Up to 3
Panoramic Haram View

A premium Deluxe Room with panoramic Haram views and a king bed, providing an elevated spiritual experience at Pullman Zamzam Madina.

Air ConditioningLED TV with Cable ChannelsPremium Bedding
Superior Room, 2 Single Beds, Accessible, City View at Pullman Zamzam Madina

Superior Room, 2 Single Beds, Accessible, City View

2 Single Beds Up to 3

A fully accessible Superior Room with two single beds and city views, designed for guests requiring wheelchair-friendly facilities.

Air ConditioningLED TV with Cable ChannelsPremium Bedding
Classic Room (Without View) at Pullman Zamzam Madina

Classic Room (Without View)

1 King Bed Up to 3

A comfortable Classic Room with a king bed and contemporary décor, providing a peaceful sanctuary for pilgrims.

Air ConditioningLED TV with Cable ChannelsPremium Bedding
Deluxe Suite, 1 King Bed, City View at Pullman Zamzam Madina

Deluxe Suite, 1 King Bed, City View

1 King Bed Up to 5

An expansive Deluxe Suite with a king bed and city vistas, offering generous living space for families or extended stays.

Air ConditioningLED TV with Cable ChannelsPremium Bedding
Executive Suite, 1 Double Bed, City View at Pullman Zamzam Madina

Executive Suite, 1 Double Bed, City View

1 Double Bed Up to 5

A distinguished Executive Suite with a double bed and city panorama, blending luxury with spiritual convenience.

Air ConditioningLED TV with Cable ChannelsPremium Bedding
Executive Suite, 1 King Bed (Haram View) at Pullman Zamzam Madina

Executive Suite, 1 King Bed (Haram View)

1 King Bed Up to 5
Haram View

A prestigious Executive Suite with direct Haram views and a king bed, offering the finest in pilgrim accommodation.

Air ConditioningLED TV with Cable ChannelsPremium Bedding
Junior Suite, 1 Bedroom, City View at Pullman Zamzam Madina

Junior Suite, 1 Bedroom, City View

1 King Bed Up to 4

An elegant Junior Suite with a separate bedroom and city views, perfect for guests seeking extra space and comfort.

Air ConditioningLED TV with Cable ChannelsPremium Bedding
Junior Suite, 1 Bedroom (Panoramic Haram View) at Pullman Zamzam Madina

Junior Suite, 1 Bedroom (Panoramic Haram View)

1 King Bed Up to 4
Panoramic Haram View

A luxurious Junior Suite with breathtaking panoramic Haram views, combining spacious living with a profound spiritual connection.

Air ConditioningLED TV with Cable ChannelsPremium Bedding
Junior Suite, 1 Bedroom (No View) at Pullman Zamzam Madina

Junior Suite, 1 Bedroom (No View)

1 King Bed Up to 4

A generously sized Junior Suite with a separate bedroom and living area, offering refined comfort at an accessible price point.

Air ConditioningLED TV with Cable ChannelsPremium Bedding
Superior Room, 1 King Bed, City View at Pullman Zamzam Madina

Superior Room, 1 King Bed, City View

1 King Bed Up to 3

A well-appointed Superior Room with a king bed and Madinah city views, balancing comfort and convenience for pilgrims.

Air ConditioningLED TV with Cable ChannelsPremium Bedding
Superior Room, 2 Single Beds, City View at Pullman Zamzam Madina

Superior Room, 2 Single Beds, City View

2 Single Beds Up to 3

A thoughtfully designed Superior Room with two single beds and city views, suited for companions on their spiritual journey.

Air ConditioningLED TV with Cable ChannelsPremium Bedding
Deluxe Room, 1 King Bed (Haram View) at Pullman Zamzam Madina

Deluxe Room, 1 King Bed (Haram View)

1 King Bed Up to 3
Haram View

A premium Deluxe Room with a king bed and direct Haram views, placing the Prophet's Mosque at the heart of your stay.

Air ConditioningLED TV with Cable ChannelsPremium Bedding
Deluxe Room, 2 Single Beds (Panoramic Haram View) at Pullman Zamzam Madina

Deluxe Room, 2 Single Beds (Panoramic Haram View)

2 Single Beds Up to 3
Panoramic Haram View

A refined Deluxe Room with two single beds and sweeping panoramic views of the Haram, ideal for pilgrim pairs.

Air ConditioningLED TV with Cable ChannelsPremium Bedding
Royal Suite, 1 Double Bed (Haram View) at Pullman Zamzam Madina

Royal Suite, 1 Double Bed (Haram View)

1 Double Bed Up to 7
Haram View

The pinnacle of luxury at Pullman Zamzam Madina, the Royal Suite offers magnificent Haram views and accommodates up to seven guests.

Air ConditioningLED TV with Cable ChannelsPremium Bedding
HOTEL AMENITIES

Services & Amenities

Internet

  • Free Wi-Fi in all areas

Food & Drink

  • 3 on-site restaurants
  • Atrium Lobby Café
  • Crew Lounge
  • Minibar
  • Electric kettle
  • Free bottled water
  • Free tea/coffee
  • 24-hour room service

Parking

  • Private parking available on site

Reception Services

  • 24-hour front desk
  • Concierge service
  • Baggage storage
  • Express check-in/check-out

Business Facilities

  • Meeting/conference rooms
  • Laptop workspace
  • Desk in all rooms

Cleaning Services

  • Daily housekeeping
  • Laundry service
  • Ironing facilities

Safety & Security

  • Laptop-compatible safe
  • Fire extinguisher
  • First aid kit
  • Soundproof rooms
  • Smoke-free property

General Amenities

  • Air conditioning
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Connecting rooms
  • LED lighting
  • Energy-saving switches
  • Eco-friendly toiletries
  • Fitness facility

Accessibility

  • Wheelchair accessible
  • Accessible bathtub
  • Roll-in shower
  • Grab bars
  • Raised toilet seat
  • Low-height counter
  • Visual fire alarm

Languages Spoken

  • Arabic
  • English
  • French
  • Multiple languages
Dining

Dining at Pullman Zamzam Madina

Restaurants serving the flavours of the world

Pullman Zamzam Madina – The Horizon Restaurant International

The Horizon

The Horizon at Pullman Zamzam Madina offers a sophisticated dining experience with Mediterranean, Asian, and international cuisine in a modern setting. Floor-to-ceiling windows provide stunning views of Madinah while guests enjoy expertly prepared dishes from around the world. The restaurant is ideal for guests seeking a refined meal after a day of worship at the Prophet's Mosque.

Mediterranean cuisineAsian specialitiesInternational menuModern ambienceScenic views
Pullman Zamzam Madina – Acacia Restaurant Asian & International

Acacia

Acacia at Pullman Zamzam Madina serves a thoughtful blend of Asian and international dishes in a family-friendly atmosphere that honours traditional culinary heritage. The restaurant combines modern presentation with time-honoured recipes, creating an inviting space for pilgrims and families to gather over shared meals. Guests appreciate the warm, traditional ambience and attentive service.

Asian cuisineInternational dishesFamily-friendlyTraditional ambienceWarm service
Pullman Zamzam Madina – El Mandara Restaurant Mediterranean & International

El Mandara

El Mandara at Pullman Zamzam Madina presents a curated selection of Mediterranean and international flavours in an elegant dining environment. Fresh ingredients and authentic preparation methods bring the tastes of the Mediterranean to the heart of Madinah. The restaurant provides a distinguished option for guests seeking a leisurely dining experience during their pilgrimage.

Mediterranean flavoursInternational selectionElegant settingFresh ingredientsLeisurely dining
Pullman Zamzam Madina – In-Room Dining Room Service

In-Room Dining

Pullman Zamzam Madina offers comprehensive 24-hour in-room dining, allowing guests to enjoy a full selection of dishes from the comfort of their room or suite. The service is designed for pilgrims returning at all hours from Al-Masjid an-Nabawi, ensuring hot meals and refreshments are always available. Families and groups particularly appreciate the convenience of dining privately.

Available 24 hoursFull menu selectionIdeal for late returnsPrivate diningFamily-friendly
Policies

Hotel Policies & Conditions

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in.

Check-out

Until 12:00 PM

Guests must check out by 12:00 PM.

Cancellation

Varies by room type

Cancellation and prepayment policies vary according to accommodation type. Please check conditions when booking.

Children

All ages welcome

Children of all ages are welcome. Children aged 12 and above are charged as adults. Free cot for ages 0-5. Extra bed for 12+ at SAR 100/night.

Age Restriction

Minimum 21 years

The minimum age for check-in at Pullman Zamzam Madina is 21 years.

Pets

Not allowed

Pets are not permitted at the property.

Groups

7+ rooms: special policies

When booking more than 7 rooms, different policies and additional fees may apply.

Payment

Cash

This property accepts cash payments.

Parking

Private parking on site

Private parking is available at Pullman Zamzam Madina.

Transport

Airport 15 km

Prince Mohammad bin Abdulaziz International Airport is approximately 15 km from the hotel.

Prestigious Location in Madinah

Directly Adjacent to Al-Masjid an-Nabawi

Amr Bin Al Gmoh Street, Bani Khidrah, Madinah 41499, Saudi Arabia
Top Attractions
  • Religious site Al-Masjid an-Nabawi (Prophet's Mosque) Adjacent
  • Park Jabal Ahad Garden Park 6 km
  • Park King Fahad Garden 8 km
  • Museum Knowledge Economic City 8 km
  • Museum Dar Al Madinah Museum 10 km
  • Museum Al Madina Urban and Built Heritage Museum 10 km
Public Transport
  • Train Hejaj Al Bar Train Station 9 km
  • Train Al Haramain Train Station Madinah 11 km
FAQ

Frequently Asked Questions

Everything you need to know about your stay at Pullman Zamzam Madina

What kind of breakfast is served at Pullman Zamzam Madina?

Pullman Zamzam Madina offers a daily buffet breakfast featuring an extensive selection of international and Middle Eastern dishes, available for SAR 86 per person.

What types of rooms are available at Pullman Zamzam Madina?

Pullman Zamzam Madina offers 15 room types across 835 keys, including Classic Rooms, Superior Rooms, Deluxe Rooms, Junior Suites, Executive Suites, Deluxe Suites, and the Royal Suite, with options for Haram View, Panoramic Haram View, City View, and accessible configurations.

What are the check-in and check-out times at Pullman Zamzam Madina?

Check-in at Pullman Zamzam Madina begins at 4:00 PM and check-out is until 12:00 PM. Guests are required to present a photo ID and credit card upon arrival.

How far is Pullman Zamzam Madina from the Prophet's Mosque?

Pullman Zamzam Madina is directly adjacent to Al-Masjid an-Nabawi, with convenient access via the nearby Al Salam Gate, making it one of the closest five-star hotels to the Prophet's Mosque.

Does Pullman Zamzam Madina have restaurants on site?

Yes, Pullman Zamzam Madina features six dining venues: The Horizon, Acacia, El Mandara, Azalia, the Atrium Lobby Café, and the Crew Lounge, serving Mediterranean, Asian, and international cuisine.

Is parking available at Pullman Zamzam Madina?

Yes, Pullman Zamzam Madina offers private parking facilities on site for guests arriving by car.

Is Pullman Zamzam Madina suitable for families?

Yes, Pullman Zamzam Madina welcomes families with children of all ages. Free cots are available for children aged 0-5, and larger room types such as the Superior Room with 4 Twin Beds and the Royal Suite accommodate up to seven guests.

How far is the airport from Pullman Zamzam Madina?

Prince Mohammad bin Abdulaziz International Airport is approximately 15 kilometres from Pullman Zamzam Madina. The hotel concierge can assist with transport arrangements.

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